Shipping & Returns

Shipping:

We offer shipping within Ireland on most products.

Standard items

Most smaller items (such as accessories and selected wellness products) are shipped at a flat rate of €9.95 within Ireland, calculated at checkout.

Large or bulky items

Certain products such as yoga bolsters, cushions, and bulk or wholesale orders are not eligible for standard checkout shipping rates due to their size and handling requirements. For these items, shipping is arranged manually.

Please contact us directly at Shipping:

We offer shipping within Ireland on most products.

Standard items

Most smaller items (such as accessories and selected wellness products) are shipped at a flat rate of €9.95 within Ireland, calculated at checkout.

Large or bulky items

Certain products such as yoga bolsters, cushions, and bulk or wholesale orders are not eligible for standard checkout shipping rates due to their size and handling requirements. For these items, shipping is arranged manually.

Please contact us directly via text or email before placing your order so we can provide an accurate shipping quote.

We will confirm shipping costs and delivery options before your order is completed.

Processing & delivery times

Orders are typically processed within 2 business days

Delivery times vary depending on product type and location

Returns:

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@kindredstudios.ie. Please note that returns will need to be sent to the following address: Kindred Studios, Upper Floor, Strandhill Golf Club, Strandhill. Sligo. Ireland. F91 FKN7 

You can always contact us for any return question at hello@kindredstudios.ie


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@kindredstudios.ie. before placing your order so we can provide an accurate shipping quote.

We will confirm shipping costs and delivery options before your order is completed.

Processing & delivery times

Orders are typically processed within 2 business days

Delivery times vary depending on product type and location